FinAssist Advisory Limited (“FinAssist”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, submit an enquiry, request a consultation, or communicate with us about our services.

This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website and services.

By using our website or submitting your information to us, you acknowledge the practices described in this Privacy Policy.

1. About FinAssist Advisory Limited

FinAssist Advisory Limited is a Dubai-based consultancy supporting entrepreneurs, businesses, SMEs, and individuals with services including:

• UAE business setup and company formation
• Corporate banking advisory
• Business banking support
• Tax and compliance advisory
• Mortgage advisory
• Golden Visa-related support
• Legal and corporate documentation support
• Financial and business advisory services

Our website is intended to provide information about our services and allow prospective clients to contact us and request consultations.

2. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide Directly

This may include:

• Full name
• Mobile or telephone number
• Email address
• Business or company information
• Description of your business activities
• Business setup requirements
• Banking requirements
• Mortgage-related requirements
• Tax or compliance-related enquiries
• Information you provide through consultation or enquiry forms
• Any other information you voluntarily provide to us

Please do not submit sensitive personal information through general website forms unless specifically requested and appropriate for the service you are enquiring about.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate time and date of visits
• Referring website or page
• General website usage information

This information may be used to maintain website security, improve performance, understand website usage, and troubleshoot technical issues.

3. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiries
• Arrange and manage consultations
• Understand your business or financial requirements
• Provide information about our services
• Prepare for discussions with you
• Communicate with you regarding services you have requested
• Follow up on enquiries
• Improve our website and services
• Maintain website security
• Prevent misuse, fraud, or unauthorized activity
• Meet applicable legal, regulatory, compliance, or record-keeping obligations

We will use personal information for purposes reasonably connected with your enquiry or our relationship with you.

4. Consultation and Enquiry Forms

When you submit an enquiry or consultation request through our website, the information you provide may be used by FinAssist Advisory Limited to understand your requirements and contact you regarding the services you selected.

For example, you may provide information relating to:

• Business setup
• Corporate banking
• Mortgage advisory
• Tax advisory
• Golden Visa-related enquiries
• Documentation
• General business advisory

We may contact you using the contact details you provide in order to respond to your enquiry or discuss the requested services.

5. Marketing Communications

Where you have specifically opted in to receive marketing or service updates, we may use your contact information to send you relevant information about FinAssist Advisory Limited and its services.

You may withdraw your marketing consent at any time by contacting us or using an available unsubscribe mechanism in a marketing communication.

Withdrawing marketing consent will not prevent us from contacting you where communication is necessary to respond to an enquiry or provide a service you have requested.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable essential website functionality
• Improve website performance
• Remember certain preferences
• Understand how visitors use the website
• Improve user experience
• Support website security

Where applicable, third-party services used on the website may also place cookies or similar technologies on your device.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Sharing of Information

We do not sell your personal information.

We may disclose information where reasonably necessary for the purposes described in this Privacy Policy, including to:

• Service providers supporting our website or business operations
• Technology and hosting providers
• Professional advisers
• Relevant authorities or institutions where required or permitted by applicable law
• Banks, financial institutions, government authorities, or other relevant organizations where necessary to provide a service requested by you and where appropriate

Where information is shared with service providers, we seek to use appropriate arrangements to protect the information.

8. Banking and Financial Information

Some FinAssist services may involve business banking, mortgage advisory, tax, financial, or compliance-related matters.

Where information is required to assess or support a client’s enquiry, we may request additional documentation or information.

You should only provide information that is accurate and relevant to the service being requested.

FinAssist does not guarantee that a bank, financial institution, government authority, or other third party will approve an application or request.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should therefore exercise appropriate care when transmitting information online.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Respond to enquiries
• Maintain business records
• Provide requested services
• Meet legal or regulatory obligations
• Resolve disputes
• Protect our legitimate business interests

The period for which information is retained may vary depending on the nature of the information and the purpose for which it was collected.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

12. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Request restriction of certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request information about how your personal information is processed

Some rights may be subject to applicable legal or regulatory requirements.

To make a privacy-related request, please contact FinAssist Advisory Limited through the contact details provided on our website.

13. Children’s Privacy

Our website and services are intended for adults and businesses.

We do not knowingly seek to collect personal information from children through our general website enquiry forms.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with an updated “Last Updated” date.

We encourage visitors to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

FinAssist Advisory Limited
Dubai, United Arab Emirates

Website: FinAssist Advisory Limited

Please use the contact details provided on our website to submit a privacy-related enquiry.